Nationwide mail-in data recovery · Based in Burbank, CA ☎ (213) 986-4855support@creativeitusa.com
Data recovery · Nationwide

Experienced technicians quickly and safely retrieving your data.

Hard drives, SSDs, Macs, RAID and servers — recovered by specialists. Based in Burbank, CA, serving customers throughout the USA by mail-in, pickup and on-site service.

Free evaluationNo data, no chargeConfidentialEmergency service
What we recover

Data recovery services

From a single family-photo drive to a failed business RAID, we recover data from every major brand and device type.

Hard Drive Data Recovery

Hard Drive Data Recovery

Clicking, beeping, dropped or dead hard drives. Mechanical, electronic and logical failures on every make and interface.

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SSD Recovery

SSD Recovery

SATA and NVMe solid-state drives, failed controllers, firmware lockups and corrupted flash.

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Data Recovery Services

Data Recovery Services

Computer, laptop, external drive, USB, memory card and NAS recovery for homes and businesses.

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Mac Data Recovery

Mac Data Recovery

MacBook, iMac, Mac mini and Mac Pro recovery — including APFS, Fusion Drive and soldered SSDs.

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Server & RAID Recovery

Server & RAID Recovery

RAID 0/1/5/6/10, NAS and server recovery to get your business running again fast.

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Western Digital Recovery

Western Digital Recovery

WD Blue, Black, Red, Purple, My Book, My Passport and Elements drives.

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Seagate Recovery

Seagate Recovery

Barracuda, IronWolf, Expansion, Backup Plus and FireCuda drives — firmware and mechanical failures.

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Samsung Recovery

Samsung Recovery

Samsung SSDs (870/980/990 EVO & Pro, T7 portable) and legacy Spinpoint hard drives.

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How it works

Simple, safe, nationwide

No storefront to visit — we come to you, or you send the drive to us.

Contact us

Call or fill in the form. Tell us what happened and we'll advise you on the safest next step.

Send or drop off

Mail your device from anywhere in the USA, or book a pickup in LA County, the Inland Empire or Ventura County.

Free diagnosis & quote

We evaluate the device and give you a firm price. Nothing happens until you approve it.

Get your data back

Review the recovered file list, then receive your data on a new drive or by secure download.

About HDD Laboratory

Fast, reliable and confidential data recovery

Our expert technicians retrieve data from hard drives, solid-state drives, Mac computers and servers. We work on drives from Western Digital, Seagate, Samsung, Toshiba and many more — whether the problem was a virus attack, human error, a power failure or physical damage.

Our focus is to provide a complete range of computer, laptop and server recovery services at an affordable price for home users and businesses across the USA. When it comes to data recovery, there are very few problems our technicians can't solve.

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Emergency service

Priority turnaround for urgent business and personal cases.

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Confidential

Your files are never shared and are wiped once delivered.

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Upfront pricing

Free evaluation and a firm quote before any work starts.

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Nationwide

Mail-in from any state, local pickup in Southern California.

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FAQ

Common questions

Can't find your answer? Call us on (213) 986-4855 — we're happy to talk through your situation for free.

Before you send your drive: stop using it, don't run repair or recovery software, and never open a hard drive yourself. These steps protect the data we're trying to save.
How much does data recovery cost?

Every case is different, so we start with a free evaluation. Once we know what's wrong with the device we give you a firm quote. Nothing is done until you approve it, and if we can't recover your data, you don't pay for the recovery.

Do I have to live near Burbank?

No. We accept mail-in devices from anywhere in the USA. If you're in Los Angeles County, the Inland Empire or Ventura County we can also arrange pickup and drop-off.

How long does it take?

Most logical recoveries are completed in a few business days. Physical failures that need donor parts or specialist lab work take longer. Emergency priority service is available.

My drive is clicking — what should I do?

Turn it off and leave it off. Clicking usually means a head or mechanical problem, and every power-on can scratch the platters and reduce what can be recovered. Do not run recovery software or open the drive.

Is my data kept confidential?

Yes. Your device and files are handled only by our technicians, never shared, and recovered copies are securely wiped from our systems after you confirm receipt.

How do I get my data back?

Recovered files are returned on a new external drive shipped to you, or by secure download for smaller recoveries. You can check the list of recovered files before you pay.

Lost data? Talk to a technician today.

Free evaluation, upfront quote, no data — no charge. Mail your drive from anywhere in the USA, or book a pickup in Los Angeles County, the Inland Empire or Ventura County.

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